Utilities

Thanks to bringing Utility Billing in-house, you now have more options when it comes to paying your Utility Bill.

Option 1: Pay through Automatic Bill Pay Enrollment

Using our Automatic Bill Pay option you can pay your utility bill from your checking or savings account automatically every month. You no longer have to worry about writing checks, buying stamps, or late payments. This service is completely free!

Q: How do I sign up?
A: Simply complete the Automatic Bill Pay Enrollment Form and return to the City of Isanti with a voided check.

Q: How do I know that my utility bill has been paid?
A: Your utility statement will reflect your automatic payment and will say “BANK WITHDRAW - DO NOT PAY”. Your monthly bank statement will also reflect your payment.

Q: What if I decide that I don’t like Automatic Bill Pay?
A: You can cancel your enrollment in Automatic Bill Pay by notifying us at least 7 days prior to the due date of your current bill.

Option 2: Pay online through Payment Service Network

You now have the option of viewing and paying your utility bills online using check or credit card. Simply go to www.PaymentServiceNetwork.com and setup an account using the new account number on your monthly statement. You can either make a one-time payment, or setup recurring payments. PSN does assess a small convenience fee for each transaction.

Using Payment Service Network you can also elect to cancel your monthly paper statement and receive email statements instead.

Option 3: Pay by mail, drop box, or at City Hall’s front counter

As always, you can mail in your payment. Please use our new utility mailing address:

PO Box 400
Isanti, MN 55040

You can also leave your payment in our new drop box, located just outside the doors at the north end of City Hall.

Payments can still be dropped off at the front counter in City Hall. We are also able to take credit card payments at the front counter using Payment Service Network.

FYI! Our new postcard format Utility Billing Codes:

WT = Water                   WB = Water base fee                     IR = Irrigation
SW = Sewer                   SB = Sewer base fee                      DM = Deduct Meter
SF = MN State test fee   NC = Non-compliance fee             ST = Storm Water fee
SR = Snow Removal      WG = Weed and Grass Removal    DF = Disconnect/Reconnect
TX = Tax                         MS = Miscellaneous

What are the rates for City Utilities?

Water Rate Table

Sewer Rate Table

Storm Water Rate Table

Questions about Utility Billing?

Call 763-444-5512

or send an email to: 

This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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City of Isanti ©2014
110 1st Avenue NW | P.O. Box 428 | Isanti, MN 55040
763-444-5512
 
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